Accès ouvert
2026
preprint
OpenAlex
Hasti Sharifi, Homaira Huda Shomee, Melissa Lamar, Sourav Medya et autres
Older adults often struggle to articulate technology support needs due to unfamiliar technical terminology and age-related cognitive changes. We explore how large language models (LLMs) can facilitate this problem articulation process. Through a diary study (n = 27), we identified four communication …
Accès ouvert
2026
preprint
OpenAlex
Hasti Sharifi, Homaira Huda Shomee, Melissa Lamar, Sourav Medya et autres
Older adults often struggle to articulate technology support needs due to unfamiliar technical terminology and age-related cognitive changes. We explore how large language models (LLMs) can facilitate this problem articulation process. Through a diary study (n = 27), we identified four communication …
us
(code pays fourni par la source)
Accès ouvert
2025
article
OpenAlex
Debaleena Chattopadhyay, Hasti Sharifi, Homaira Huda Shomee, Sourav Medya
Abstract Digital applications and services have become essential for full participation in society, yet older adults often struggle to use them effectively. While quality technology support can help, many face difficulties articulating their problems due to unfamiliarity with technical terminology and age-related …
us
(code pays fourni par la source)
Accès ouvert
2025
conference-paper
OpenAlex
Hasti Sharifi, Homaira Huda Shomee, Sourav Medya, Debaleena Chattopadhyay
When seeking technology support, the first step is effectively communicating the problem-whether to a person, such as a customer service representative or family member, or a computer program, like a search engine or chatbot.Older adults often face challenges in this process, which …
us
(code pays fourni par la source)
2024
conference-paper
OpenAlex
Nina Sakhnini, Hasti Sharifi, Debaleena Chattopadhyay
The kind of technology (tech) support that older adults prefer during continued mobile use varies widely. So does the perceived quality of that support. However, we know little about what influences these preferences and perceptions. We conducted an online survey with 138 …
us
(code pays fourni par la source)
Accès ouvert
2024
conference-paper
OpenAlex
Hasti Sharifi, Joseph E. Michaelis, Debaleena Chattopadhyay
Despite the soaring rate of mobile device ownership among older adults, a common barrier to their continued mobile use is little to no tech support for learning or troubleshooting the complexities of mobile apps, features, and services. In this paper, using interviews …
us
(code pays fourni par la source)
Accès ouvert
2024
article
OpenAlex
Neda Khaledian, Seyed Reza Bagheri, Hasti Sharifi, Ehsan Alimohammadi
BACKGROUND: Although short-segment posterior spinal fixation (SSPSF) has shown promising clinical outcomes in thoracolumbar burst fractures, the treatment may be prone to a relatively high failure rate. This study aimed to assess the effectiveness of machine learning models (MLMs) in predicting factors …
ir
(code pays fourni par la source)
Accès ouvert
2023
article
OpenAlex
Ehsan Alimohammadi, Seyed Reza Bagheri, Benson Joseph, Hasti Sharifi et autres
BACKGROUND: The treatment of thoracolumbar burst fractures continues to pose challenges. Although short-segment posterior spinal fixation (SSPSF) has shown satisfactory clinical outcomes, it is accompanied by a relatively high rate of treatment failure. This study aimed to assess factors associated with treatment …
ir, us
(code pays fourni par la source)
Accès ouvert
2023
article
OpenAlex
Hasti Sharifi, Debaleena Chattopadhyay
Far more older adults are using mobile devices now than a decade ago. However, the applications they use continue to lag in depth (features) and breadth (diversity). Despite the large body of research on designing technology with older adults and identifying their …
us
(code pays fourni par la source)
Accès ouvert
2023
conference-paper
OpenAlex
Hasti Sharifi, Debaleena Chattopadhyay
In day-to-day life, older adults prefer getting tech support from loved ones, rather than relying on instruction manuals or institutional support. But asking for help, frequently or repeatedly for similar issues, can strain relations between older adults and their helpers. This paper …
us
(code pays fourni par la source)
Accès ouvert
2020
review
OpenAlex
Debaleena Chattopadhyay, Tengteng Ma, Hasti Sharifi, Pamela A. Martyn-Nemeth
Background Virtual humans (VH) are computer-generated characters that appear humanlike and simulate face-to-face conversations using verbal and nonverbal cues. Unlike formless conversational agents, like smart speakers or chatbots, VH bring together the capabilities of both a conversational agent and an interactive avatar …
us
(code pays fourni par la source)
Accès ouvert
2020
preprint
OpenAlex
Debaleena Chattopadhyay, Tengteng Ma, Hasti Sharifi, Pamela A. Martyn-Nemeth
BACKGROUND Virtual humans (VH) are computer-generated characters that appear humanlike and simulate face-to-face conversations using verbal and nonverbal cues. Unlike formless conversational agents, like smart speakers or chatbots, VH bring together the capabilities of both a conversational agent and an interactive avatar …
us
(code pays fourni par la source)