Profil bibliographique

Pei Qi Chew

Informations fournies par OpenAlex. Research Africa ne déduit ni nationalité, ni poste, ni coordonnées personnelles.

3Publications signalées
0Citations signalées
2Affiliations récentes

Les institutions déclarées

University of LiverpoolBlackpool Victoria Hospital

Les domaines associés

SMEs Development and Digital MarketingConsumer Behavior and Marketing InfluenceCardiac Health and Mental HealthHealthcare Operations and Scheduling OptimizationCardiac, Anesthesia and Surgical Outcomes

Les publications récentes

Accès ouvert 2024 article OpenAlex

Do You Like Online Shopping? A Case Study Courier Service Quality and Customer Satisfaction Between Malaysia, Indonesia, and India

Pei Qi Chew, Le Cheong, Zhi Ying Chin, Zhi Hao Chen et autres

The surge in online shopping has led to a growing demand for courier services, making it crucial to understand how service quality impacts customer satisfaction. This study aims to evaluate the effect of five key service quality dimensions—tangibility, reliability, responsiveness, assurance, and …

0 citations International Journal of Accounting & Finance in Asia Pasific
Accès ouvert 2024 article OpenAlex

Do You Like Online Shopping? A Case Study Courier Service Quality and Customer Satisfaction Between Malaysia, Indonesia, and India

Pei Qi Chew, Le Cheong, Zhi Ying Chin, Zhi Hao Chen et autres

The surge in online shopping has led to a growing demand for courier services, making it crucial to understand how service quality impacts customer satisfaction. This study aims to evaluate the effect of five key service quality dimensions—tangibility, reliability, responsiveness, assurance, and …

0 citations International Journal of Accounting & Finance in Asia Pasific
2024 conference-paper OpenAlex

192 Quality improvement project to improve the rate of cancellations of stress echocardiograms in a tertiary cardiac centre

Jeorghino Lodge, Kenneth Meng Yong Wong, Muhammad Zaly Shah, Lutaaya Mlagorzata et autres

Introduction Stress echocardiography is an important tool in the diagnostic arsenal of cardiologist. However, like most procedure based diagnostic tools there are frequent cancellations on the day for many reasons leading to longer waiting lists and ultimately later diagnosis and intervention for …

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0 citations
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