Relationship between job satisfaction and intention to remain among nurses working in a hospital in Japan

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BackgroundResearch on job satisfaction began in the 1930s to examine ways to increase worker efficiency 1) .However, the volume of studies on job satisfaction decreased after it became clear that the correlation coefficient between job satisfaction and business performance was only r=0.14 2) .Yet, there has been growing interest in recent years about job satisfaction in the nursing profession, which has been attributed to an increase in mental health issues among workers and changing attitudes towards the importance of customer satisfaction 3) .Mental health issues have become more widespread in the nursing profession due to the greater workload that nurses now have as a result of Japan's increasingly sophisticated and complex health care system, the increase in seriously ill and elderly patients, and the reduction in hospital admission periods 4) .Attitudes towards the importance of customer satisfaction have changed in that the satisfaction of nurses as service providers is now considered essential to the delivery of quality health care services given the increased perception in Japan of health care as a type of human service 3) .A high percentage of workers in the health care and welfare industries experience significant anxiety, worry, and stress 5) .Job satisfaction among nurses is therefore crucial because the ability to mitigate anxiety and stress and realize job satisfaction would enable nurses to deliver improved health care services.Job satisfaction is also closely related to the intention of nurses to leave or remain in their profession [6][7][8][9] .We must ask, what is the extent of empirical evidence on nurse job satisfaction and intent to AbstractObjectives: This study examined the relationship between job satisfaction and intention to remain in the nursing profession among hospital nurses.Method: A self-administered questionnaire survey was conducted among nurses working at a hospital to evaluate their attributes, intention to remain, and job satisfaction levels.The Revised Job Satisfaction Inventory for Nurses (JSN-R) was used to assess job satisfaction levels.Results: Multiple regression analysis of 406 valid responses extracted explanatory variables for nurses' intention to remain in their profession from 16 subscales of the JSN-R.Significant relationships were observed for the following: "Intention to remain in the same department" with "Collaborative relationship among nursing team," "Amount of work," "Salary," and "Work environment"; "Intention to remain in the same hospital" with "Relationship with superiors," "Relationship with hospital staff other than physicians," and "Salary"; and "Intention to remain in the nursing profession" with "Relationship with hospital staff other than physicians," "Salary," and "Exercising your abilities."Conclusion: This study indicated that there is a relationship between job satisfaction among nurses and intention to remain in the nursing profession.

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