“Você é seu próprio chefe?”

Résumé fourni par la source

The platformization of work entails the growing dependence of workers on apps, which come to mediate and organize labor activity, configuring forms of subordination often mobilized to support arguments for deregulation. This condition directly affects food delivery work, the focus of this article. In the daily routine of this activity, communications circulate that seek to convince workers that app-mediated subordination is equivalent to autonomy. In this context, through participant observation, we aim to analyze some of these communications, whose content—when contrasted with concrete working conditions—proves to be distorted. We conclude that workers’ persuasion, even in the face of empirical evidence that contradicts the discourse, is facilitated by the alignment of these messages with the expansion of neoliberal rationality.

Ce résumé expose les affirmations des auteurs. BNTIC ne l’interprète pas comme une validation indépendante des résultats.