What do laboratories know about the pneumatic tube delivery systems they depend on?

Le résumé fourni par la source

Highlights• Survey of laboratories on pneumatic tube system governance • Half of the respondents were unsure how often their pneumatic tube systems were serviced • Total of 63% didn't know if the systems were validated before installation • Laboratories may not realise whether their systems are functioning correctly Abstract Introduction: Pneumatic tube systems (PTS) are a key component of many laboratory sample delivery systems.However, they can be a source of preanalytical error, particularly when samples are lost or damaged.The Key Incident Monitoring and Management (KIMMS) program of the Royal College of Pathologists Australasia Quality Assurance Programs (RCPAQAP) conducted a survey to gather information on the maintenance of these systems. Materials and methods:The categories of questions included general information, service, maintenance and validation of systems, and incident reporting.The responses were compiled and reviewed using Microsoft Forms.Results: The survey found a lack of awareness of servicing and validation records, as well as of the PTS's functionality.Most sites reported incidents with their pneumatic tube systems (37/45, 80%), mainly system failures rather than samples being lost, delayed, or damaged.Conclusions: Greater oversight of laboratories is needed, and relationships with system vendors must be strengthened to ensure quality service.

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