The Impact Mechanism of Team Intelligent Dependence on Team Resilience

Le résumé fourni par la source

As AI becomes more involved in team work, its impact on team resilience is clearer. But most research treats AI just as a tool. It misses how AI also acts as a relational entity. From a relational perspective, this study examines how team dependence on AI reshapes interpersonal and human-AI interactions, and thereby affects team resilience. Using social interdependence theory, we built a model to show the dual effects of team dependence. We analyzed data from 582 supervisor-employee pairs. The results reveal two main points. First, relying on AI can weaken emotional bonds among team members, like friendship. This can lower the overall resilience of the team. But at the same time, dependence on AI can create a sense of partnership. It makes team members more accepting of AI teammates. This, in turn, can boost resilience. The study further finds that team-building efforts significantly matter: they can mitigate the negative relational impacts of AI dependence while strengthening positive ones, such as AI acceptance. Overall, by revealing how dependence on AI reshapes team relationships through either distancing or integration, this research clarifies two pivotal pathways to resilience, offering leaders insights into building stronger, more adaptable teams in the digital age.

Ce résumé expose les affirmations des auteurs. BNTIC ne l’interprète pas comme une validation indépendante des résultats.