Workplace health measures in monkeypox times among hotel employees: scale development and validation
Rattachement africain : hr, Égypte, om, th, tw, bg. Niveau de preuve : code pays fourni par la source.
Le résumé fourni par la source
Purpose This paper seeks to develop and validate a workplace health measures (WHM) scale tailored for the hotel industry, addressing challenges posed by emerging infectious diseases like monkeypox (Mpox). The existing paper presents a multidimensional model incorporating preventive, organizational and environmental interventions, grounded in the health belief model and conservation of energy theory, offering a comprehensive scale for managing health crises in service-intensive environments. Design/methodology/approach A three-phase rigorous method was adopted to construct and validate the WHM scale. In the first phase, qualitative methods were used to explore and conceptualize key WHM dimensions. The second phase involved an online survey to expand and refine the scale items. In the third phase, this scale’s nomological validity was assessed. The finalized WHM scale incorporates preventive practices, organizational protocols and environmental safeguards, demonstrating high internal consistency and applicability in operational settings. Findings The WHM scale demonstrated strong psychometric properties, including high reliability and significant factor loadings. Unlike previous models developed in response to COVID-19, which emphasized psychological and resource-based responses, this scale integrates organizational and environmental components, yielding a more comprehensive framework. This scale is also positively associated with internal service quality and service recovery performance, affirming its external validity. Practical implications Findings underscore the importance of tailored WHM strategies within the hotel sector to cope with the Mpox outbreak. This scale serves as a valuable tool for evaluating and implementing health interventions. It highlights the necessity of integrating training, communication and psychological support to strengthen organizational resilience during health crises. Originality/value This paper fills a critical gap by developing an industry-specific WHM scale that captures hospitality settings’ unique operational and environmental characteristics during Mpox threats.
Ce résumé expose les affirmations des auteurs. BNTIC ne l’interprète pas comme une validation indépendante des résultats.
Le contrôle bibliographique ouvert
DOI retrouvé dans Crossref DOI retrouvé ; titre concordant.
- Titre Crossref
- Workplace health measures in monkeypox times among hotel employees: scale development and validation
- Date Crossref
- 27/06/2025
- Éditeur
- Emerald
- Type
- journal-article
Ce recoupement confirme des métadonnées liées au DOI. Il ne confirme ni la méthode ni les conclusions de l’étude, et il ne compte pas comme une seconde source scientifique indépendante.
Où se fait cette recherche
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Institute for Tourism pays non établi dans la noticeStructure de recherche
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Suez Canal University Suez Canal University, Égypte (code pays fourni par la source)Université ou école supérieure
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German University of Technology pays non établi dans la noticeUniversité ou école supérieure
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National Institute of Development Administration pays non établi dans la noticeUniversité ou école supérieure
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Taiwan Hospitality and Tourism University pays non établi dans la noticeUniversité ou école supérieure
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College of Tourism Department of Tourism and Hospitality pays non établi dans la noticeUniversité ou école supérieure
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Faculty of Tourism and Hotels Suez, Égypte (ville ou établissement reconnu, pays non nommé)Université ou école supérieure
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Faculty of Business and Economics Department of Logistics pays non établi dans la noticeUniversité ou école supérieure
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International College pays non établi dans la noticeUniversité ou école supérieure
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Faculty of Tourism and Hotel Services Technology Hotel Services Technology Program East Port Said University of Technology, Égypte (ville ou établissement reconnu, pays non nommé)Université ou école supérieure
Institute for Tourism, Suez Canal University (Suez Canal University, Égypte) et German University of Technology, avec 7 autres affiliations. Pays d’affiliation : Égypte.
Une affiliation ne permet pas de déduire la nationalité d’un auteur.