Virtual Team Dynamics: Fostering Intercultural Absorption Capacity in a Global Context

Résumé fourni par la source

In a technologically interconnected world, managers face the pressing need to train individuals for effective collaboration within global virtual teams (GVTs). Despite the importance of fostering knowledge acquisition for top-tier management in these diverse settings, there is a notable gap in understanding the best pedagogical approaches. This study highlights the significance of Intercultural Absorptive Capacity (iACAP) in fostering successful collaboration in newly established GVTs conducted in a matched real-world consulting project in an educational setting. In our study, we refine and validate an instrument to assess iACAP within virtual team settings. We explore the shifts in iACAP before and after projects in global virtual teams. We identify two key factors that influence iACAP's advancement in educational environments. The role of peer feedback as a mediating self-improvement mechanism and the course/training context, focusing on motivation, clarity, and team collaboration enjoyment in predicting the ultimate iACAP. Using covariance-based structural equation modelling, we validate this tool and test our hypotheses with data from 345 participants within GVTs. The research contributions are twofold: a) the introduction of a tailored tool to gauge adaptive intercultural absorptive capacity in global virtual teams, and b) insights into team management based on a comprehensive multinational analysis.

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