Greenness, leanness and agility assessment of hospitals: a fuzzy methodology
Résumé fourni par la source
Similar to manufacturing industry, performance measurement is essential in service industries. This study develops an integrated fuzzy methodology to assess greenness, leanness and agility (GLA) of hospitals. Firstly, essential measures of GLA are determined using a literature review. Secondly, a standard fuzzy approach is applied to assess a hospital by the developed measures. Thirdly, the results are integrated to provide a single unit-less GLA index. Hence, different outputs of performance metrics are integrated in this phase. Finally, an interval-value fuzzy approach is applied to confirm the results. The investigated case study is moderately compatible to GLA measures and needs to improve its performance. A discussion and some research directions are provided at the end of this study. As the main benefit of this research, managers can simultaneously investigate hospitals by GLA viewpoints.
Ce résumé expose les affirmations des auteurs. BNTIC ne l’interprète pas comme une validation indépendante des résultats.
Contrôle bibliographique ouvert
DOI retrouvé dans Crossref DOI retrouvé ; titre concordant.
- Titre Crossref
- Greenness, leanness and agility assessment of hospitals: a fuzzy methodology
- Date Crossref
- 01/01/2023
- Éditeur
- Inderscience Publishers
- Type
- journal-article
Ce recoupement confirme des métadonnées liées au DOI. Il ne confirme ni la méthode ni les conclusions de l’étude et ne compte pas comme une seconde source scientifique indépendante.
Institutions déclarées
Une affiliation ne permet pas de déduire la nationalité d’un auteur.