A Rapid-Cycle Intervention to Enhance Patient and Family Satisfaction in the Intensive Care Unit
Heather Pena, Jason R. Stokes, Lauren Zulueta, Mavis Awuku et autres
BACKGROUND: Patient and family satisfaction with care in intensive care units is not reflected in Hospital Consumer Assessment of Healthcare Providers and Systems surveys. Gaps may be unknown. LOCAL PROBLEM: In a cardiothoracic intensive care unit, patient satisfaction scores were not assessed …
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Critical Care Nurse